Reviews
Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.
Anna Starzhinskiy
Highly recommend room service 360 for high quality furniture and professionalism.
Vladimir Staroshinsky
Real Italian quality furniture. Unbelievable service. Quick response via email or telephone.
Delivery always on time.
Steve and Erin are very professional and pretty amazing people to deal with.
Thank you room service 360!
Mega Food International
Great customer service, beautiful furniture! My kids love their new bedrooms! Thank you 360!
carl de brito
What a find. Room service 360 has a deep assortment of choices for many types of furniture; all very attractive and in many cases unique. The prices are also very reasonable for the quality of the furniture. The sales team is a pleasure to work with, and the delivery services are very professional.
John M Danino Wood Floor Master
Found this place on a Google search, and drove all the way from nyc.
The quality of the furniture is unbelievable prices are great (comparing to nyc). Steve helped us make the right selections with the in house interior decorator based on the photos we showed them.
Highly recommend this place, you will not be disappointed.
Thanks again guys and we will definitely be back.
David Lomb
My wife and I traveled from Montclair NY to Philadelphia to purchase several pieces of furniture from Room Service 360 as they have the most extensive collection of Cattelan Italia furniture in the area. Steve and his team provided excellent service throughout the process and we would definitely make the trip again. I highly recommend them!
Joan Glazerman
We bought a wall unit from them when we lived in Florida. They sent their crew to Florida to install it, and have re-installed it trice for us, after two more moves. Incredibly accommodating, nice guys, and they have great furniture :)
Sherry Flager
I can’t say enough about how much I enjoyed working with Room Service 360. They made the experience so pleasant. My living room turned out even more beautiful then I expected thanks to their assistance. They were extremely professional throughout the entire process. I would not hesitate to recommend them and in fact have.
Maria Wu-Chang
I was decorating a new space and found this online and purchased a whole wall unit and also a large wooden dining room table with 8 leather seats. Steve was extremely helpful and was always willing to help and also suggested many options and worked with me on selecting the right wall unit for my space. Customer service was incredible and the installation was very professional.
Nicolas Rudolf Brown
I have been an extremely happy and very satisfied customer of room service 360° since 2008. Steve and his team have been a real pleasure to work with and have supported me with furnishing an apartment in NJ as well as my home in Connecticut with beautiful and exquisitely crafted European furniture. I purchased a flat in Manhattan a few weeks ago and I reached out to Steve to support with furnishing my “during the week home” even before our closing.
Steve and all of his staff truly embody an authentic customer centric approach to the very core and are true experts in this field from a consultation perspective. What I value most about Steve, however, is his honesty and integrity which he has proven time and time again over the past 10 years. I wholeheartedly recommend room service 360° to anyone in the market for fairly priced, high quality design pieces.
Jae H. Choi
I purchased several furniture pieces (sofa, dining table, chairs, etc.) from Room Service 360 back in 2010. When I had questions while ordering or after placing the order, Steve quickly responded and went above and beyond to make sure that all my needs were fully addressed. Everything was delivered on time, and the quality of the pieces was top notch, just as I expected from their catalog pictures. To this day, my guests never fail to notice beauty of the pieces, which still look brand new w/ only minimal care.
8 years later, when I needed new furniture, you can easily guess who I contacted without any hesitation. And Steve, yet again, responded quickly and offered his help. This company clearly understands that customer satisfaction is the key to its long term success, and I highly recommend them to anyone looking for high-end European furniture.
alla adamsky
We had purchased our furniture from room service 360 for our home in PA several years ago and recently moved to South Florida and bought a few pieces for our Florida home as well. Every time our experience was great and every transaction was accurate. The furniture collection is beautiful and great quality. The service is outstanding. The owners are very helpful and accommodating. Deliveries to South Florida were easy, painless and timely. The delivery crew is friendly and professional. We had referred our friends and family to room service 360 and all had only positive experience. Highly recommend.
Zhanna Torossian
I have been a customer of Room Service 360° for a long time. I furnished two apartments of my own with them and the beach house as well. Being a real estate agent and working with new families and many relocation clients I am often asked for advice where to purchase a stylish furniture in New York City. All my clients are very happy with my recommendation of Room Service 360°. Steve is wonderful and easy to communicate with. He has a great taste and knows his business well attending furniture shows all over the world and bringing unique pieces for every budget. His team will always give you a good advice that is unique to your particular style to match the rest of your home decor and be functional for you.
If the company promises you that it will take so much time to have your furniture delivered, they will meet promised delivery day. If you don’t see something on their website, you can ask them, and they will do research and offer you other options.
Their white glove delivery team is wonderful and polite.
B B
Just purchased a beautiful end table , a very pleasant experience. Steve is knowledgeable, responsible and very helpful. Will come back to do the business again.
Roman Murat
Amazing selection of the finest furniture combined with knowledgeable and friendly customer service. The sales staff spent as much time as need to ensure each piece of furniture we purchased was an exact fit both size and style. They had understood the look we were going for assisted us throughout the process of furnishing our entire home. Delivery was flawless and the delivery staff were clean and respectful. I would not go anywhere else for our home.
Ben Kessel
bought my bed here about 5 years ago now . I still have it now and i couldn't be happier. The quality is amazing and the staff is even better. If you like modern furniture this is the place to go! Cant beat the selection they have.
James Apelstein
Beautiful furniture at reasonable prices. We are very happy with our new dining table and chairs. Erin did a great job with the design and installation crew was very professional. Overall, a very pleasant experience. We will be back when we need more items. Thank you so much.
Anna Thompson
We bought the most comfortable and beautiful sectional from eroomservice360. We have kids and a dog and decided to get a leather sectional. The leather is very soft - great quality, the pillows are nice and wide. It’s the most comfortable and stylish couch we ever saw. The service from eroomservice was superb! Our sectional arrived on a scheduled day and the crew didn’t leave until the couch was set up and the old couch was moved! We will definitely be back to get other furniture!
Dina Telesh
We slept on a Magniflex mattress at our friends house when we traveled to Europe. We were so impressed with the comfort of it that decided to look for one upon arriving back to US. It turned out that the authorized dealer is right around the corner. The store is conveniently located, has very beautiful and unique pieces. Guys at the store were very knowledgeable and extremely helpful. Outstanding experience from placing the order to a final delivery. We will definitely come back.
Igor Vodyanchuk
We furnished our entire house with room service 360 and could not be happier with quality and service. There was a minor issue with our table base, but these guys took care of with no questions asked. This is how all businesses should conduct themselves. We love everything we got from them and will never buy furniture anywhere else.
Igor Nepochatov
Nice guys and awesome furniture! Other places are one or another at best...
Rudy Baron
Whether you’re looking for one special piece or have an empty house to fill, come to this place!
Over the years we have bought furniture for our home in a Philadelphia suburb and furnished two vacation homes in Florida and Utah.
In all cases Erin gave us great advice and guided our selections and Steve made sure that everything arrived in their warehouse, was consolidated and then delivered and installed, on time, across the country!
Even now, when things get broken and parts or service is needed, there is only one call to make.
Post sale service is unparalleled!
There is no other place like this!
Russell Feldman
Best furniture store out there. Amazing quality and selection. Very good customer service and knowledgeable staff . Furniture was delivered on time. Highly recommend.
Felix Shapiro
Amazing furniture at competitive prices with great customer service. Professional and very helpful staff. I highly recommend them