Reviews

Reviews

Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.

I’ve always had trouble ordering furniture from Italy in the past, but this experience was smooth and straightforward from start to finish. Megan and Joseph were incredibly responsive and helpful throughout the process, and the assembly team did a great job as well. Overall, I’m very happy with everything and will be ordering from them in the future!
Daniel Mochkarov
Apr 15, 2026
Steve was a pleasure to work with. My original purchase was with a store in my hometown that went out of business and kept my deposit. Steve not only helped me reorder everything, he located my original sofa so I didn’t have to wait additional months to receive. Absolutely love my sofa and barstools.
Claudette Campbell
Apr 03, 2026
Great product and service. Would work with them again.
Dan Rapport
Mar 09, 2026
From beginning to end, this company has provided excellent service. I could not think of anything they could have done better and i was thoroughly impressed with the care they provided when delivering the dining table. I’ll use them again for sure
Mary Ann Navarre
Mar 06, 2026
Do not hesitate to buy from this company. Great products, customer service, and white glove delivery/install. Very satisfied through and through. Will be ordering from them again. Thank you!
Chris Joswiak
Mar 04, 2026
Excellent service: professionnel, courtois , je recommande !!!
DANIEL GOSSELIN
Mar 03, 2026
Great quality and top tier service!
Peter Griffis
Feb 15, 2026
I purchased a coffee table from this store 20 years ago. I still have it and still love it. I just moved to a larger home and knew just where to go when I needed another coffee table. The associate who worked with me was so helpful when choosing the materials and when it arrived, it was perfect. I couldn't be happier. And the white cloth delivery and assembly was exceptional. I will definitely be going back to purchase additional pieces.
Stacey Baker
Jan 17, 2026
Thank you Megan for helping us through a difficult order situation. If special ordering a sofa from Italy, make sure you request the actual piece of leather the sofa will be made in. The swatch in the store may be a completely different color and finish.
Michael Tonsor
Jan 09, 2026
The selection and purchase process was seamless. The delivery happened before expected and the installation was very professional. I will definitely buy again from Room360!
Julka Villa
Jan 04, 2026
The tables we ordered (custom made in Italy) are stunning. Room 360 ensured that they were not damaged upon receipt in the USA, then Room 360 delivered them to our home. Excellent service!
Charlene Mills
Dec 20, 2025
For my review, I am simply copying a message I sent to Room Service 360: “Good morning, I've been meaning to write you about delivery of our curio cabinet last Sunday. First of all, we really love the cabinet and are very glad we bought it. But I'm writing primarily to compliment you on the delivery; that is the only thing that prompted this note. The guys that delivered it did a thoroughly excellent job. In fact, it was by far the best furniture delivery we've ever had. Not only were they extremely careful in bringing it into our house and placing it, they spent so much time setting it up, carefully leveling it and cleaning every square inch of it - a lot of glass! They treated it with the care as though it was their own. Plus, I'm sure they were already worn out from the long drive from Philly. Yet, they certainly took no short cuts in the delivery. Needless to say, the cleanup left no trace. The delivery alone would, by far, make Room Service 360 our first choice for any furniture needs in the future. Many thanks to you and especially your delivery crew. We wanted you to know.” ————- I would add that the Italian curio cabinet is beautiful and well-crafted. We’re very happy we found it at RS360. They were a pleasure to deal with.
n8016j
Dec 15, 2025
Great service,and table.
Constantine Trivlis
Dec 09, 2025
Top notch service with top line furniture. Can’t be any better
Sol Weiss
Dec 03, 2025
I ordered a mirror for our dining room and just received it. It’s beautiful and I can’t wait to hang it. Customer Service was very helpful before I placed the order as I had some questions that they answered promptly and made the whole experience very easy.
Lisa Monteleone
Nov 26, 2025
Incredible service. Incredible product. Our delivery team were truly white glove. As an interior designer, I am extremely impressed.
Nelson Home & Co.
Nov 25, 2025
Great selection of modern designer furniture that was ordered, fulfilled and delivered timely. Great communication throughout the order to deliver process. Great selection, fair prices and outstanding overall service.
Chad Mueller (US)
Nov 22, 2025
Beautiful furniture, quick responses from customer service, and seamless white glove delivery. Highly recommend!
Lauren Hamblin
Nov 22, 2025
After what seemed like a never ending search for the perfect couch, we have found it here. This place has it all, the quality, the style and the service. Megan helped us with all the questions we had, she was very informative and guided us throughout the whole process. Thank you! We are so happy with our purchase.
Marina Soyfer
Nov 13, 2025
Wonderful people to deal with. Furniture is gorgeous and they stand behind their products and immediately come out if there is an issue. Purchased from them over and over since they great merchants who sell amazingly beautiful things.
Randall Flager
Oct 20, 2025
Erin helped me select the base color by showing against white and next to my chairs. She sent multiple pictures of the smoked glass so I could get a better feel for the material. She was patient- it took me close to a month to decide. Very helpful.
Lori Edmonds
Oct 06, 2025
Beautiful furniture, fast delivery. Excellent experience!!!
Karen Anapoell
Sep 22, 2025
Great quality merchandise. Great customer service. And nice people. Highly recommended.
Gary Grey
Sep 21, 2025
Amazing service from ordering all the way to the white glove delivery.
Kevin Chung
Sep 19, 2025