Reviews

Reviews

Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.

The bakery bread is crusty and fresh.
xiao yu
Sep 17, 2025
From the moment I stepped into the showroom, Megan was hands-on, attentive, and patient as she helped me pull everything together for our custom orders. Joseph followed up with calls and texts to ensure everything was coordinated—from scheduling delivery to our home in Arizona, and confirming the arrival of the installation team. His clear communication provided peace of mind every step of the way. To our delight, the team arrived a day early. Christina quickly reached out to confirm if we’d like them to install ahead of schedule, and we eagerly agreed. The crew was professional, efficient, and detail-oriented—carefully placing each piece, wiping everything down, and removing all packaging before leaving. From showroom to installation, the entire experience with Room Service 360 has been seamless and professional. We are extremely pleased with our purchases and the exceptional service we received.
Chanel Conley-Bacon
Sep 03, 2025
Wonderful experience from the showroom, to help with designing, to delivery. Wonderful staff and beautiful furniture!
Yelena Spector
Jul 20, 2025
Easy to deal with and communicate, respecting timeline and white glove very high quality.
Sara Francescutto
Jul 19, 2025
Love my new bed. It’s classic, well made and comfortable. Shopping was super easy and delivered quickly. The white glove staff were very helpful and efficient. So happy with our beautiful new bed.
Beth Bloom
Jul 18, 2025
From ordering to intervening communication and delivery, the whole process has been thorough, consistent and competent.
Ashok Kewalramani
Jul 11, 2025
Good customer service with attention to detail. Thank you Megan.
Loren Marks
Jul 01, 2025
We ordered a lovely Italian made glass dining table from 360. The table was delivered in time and the silver glove delivery crew was efficient and attentive. Two thumbs up. Thank-you!!
Meeta Khatri
Jun 26, 2025
We ordered office furniture in Jan ‘25 and it took a while to get here from Italy , but since some pieces were customized it was understandable. I was kept up to date about the manufacturing, shipping etc and yesterday we received them. The super professional delivery team put out tarps to keep our floors clean and they assembled everything with laser precision ( literally). The quality of the furniture is spectacular ( Uffix / Essence). It was the best delivery experience we ever had.
Jolanda Zickmann
Jun 19, 2025
Exquisite furniture and top notch service: very happy and highly recommend!
yekaterina koshkareva
Jun 12, 2025
We have made two purchases from Room 360 in The past year. The quality of their furniture is top-notch. And their customer service goes above and beyond to make It as easy as possible to Receive your furniture. I highly recommend their white glove service. When you’re spending this kind of money on your purchase, you want to ensure that it is protected, from the warehouse to your home. They were prompt, clean, and took great care of our piece. If you’re looking for beautiful furniture to enhance your home, I can’t recommend Room 360 highly enough!
Gerilyn Alfe, DMD, MBA
Jun 12, 2025
Extremely great!!
Ann Dolgin
Jun 10, 2025
Great customer service and delivery!
Aaron Sternlicht
May 31, 2025
Love the service! Very pleasant and personal
chavy “chavad” Greenfeld
May 19, 2025
I am quite pleased with my order processing and delivery. I really appreciate Erin's help selecting the items and the delivery guys were professional. I will not hesitate to order from Room Service 360 in future.
wahab bello
May 19, 2025
Great quality products and customer service. Would use again!
Christina Arenas
May 12, 2025
The furniture we got from Room Service 360 looks fantastic … even better than I hoped for. The delivery team did a great job.
Natalie Crawford
Apr 29, 2025
**Review of [Furniture Store Name] – Outstanding Experience with My Catellan Chairs** ⭐⭐⭐⭐⭐ I recently ordered 8 Catellan chairs from room service 360 and I cannot express how pleased I am with the entire experience from start to finish. First and foremost, the ordering process was incredibly easy. The staff was friendly and knowledgeable, guiding me through the options and helping me choose the perfect chairs for my space. I appreciated their assistance and expertise, which made the process stress-free. What truly stood out was the consistent communication throughout the entire order journey. I received timely updates at every stage, from the moment the chairs were set to go into production, through shipping notifications, to the final updates on their arrival. This transparency made me feel confident in my purchase, knowing that I was kept in the loop at all times. When it came time for delivery, everything went flawlessly. The delivery team was professional and punctual, ensuring that the chairs arrived on time and in pristine condition. I was particularly impressed with the meticulous packing. Each chair was securely wrapped, ensuring that they would reach me without a scratch—a detail that speaks volumes about the store’s commitment to quality and customer satisfaction. Now that I’ve set the chairs in my living room, I can say that they are not only stunning but also incredibly comfortable. The craftsmanship of the Catellan chairs is exceptional, making them a fantastic addition to my home. Overall, my experience with room service 360 surpassed my expectations. Their dedication to excellent service and high-quality products left me feeling valued as a customer. I wholeheartedly recommend this store to anyone in search of beautiful furniture and a seamless shopping experience. Thank you for my wonderful chairs—I'm absolutely thrilled!
Mariacristina P.
Apr 21, 2025
I had an amazing experience working with Megan! She was so helpful and attentive throughout the entire process. Her expert advice made a huge difference in helping me choose the perfect pieces for my home. The furniture we ordered looks fantastic, and I couldn’t be happier with the results. Highly recommend Megan and this store for anyone looking for great service and quality products!
Hiri N.
Apr 21, 2025
I can not explain how wonderful it was to work with Room Service 360. By FAR easier than any other furniture store we have had to deal with. Meghan was WONDERFUL. She was super responsive. We shared the dimensions of the room and what we were looking for and found the perfect couch. We expected it to take a while as it was custom made. Then when delivery came it was seamless. We need a COI for our building that has taken others WEEKS to get. We had ours immediately. Christina was incredible and turned it out immediately. The drivers were amazing. They were on time. Very friendly and careful bringing everything in and setting it up. The couch is SSSSTTTUUNNING!! We are obsessed with it. It’s more beautiful than we imagined. It was by far the best shopping experience we’ve had.
Cherie Rafla
Apr 19, 2025
We were searching for the perfect wall unit for our home in Puerto Rico and were having no sucess until we found room service 360. Working with Megan designing remotely and ordering was seamless and a very positive experience. The wall unit arrived perfectly packed and ready for installation and looks even better that we expected. Quality and service was excellent
hunter shkolnik
Apr 08, 2025
We have been in the market for furniture for a few months now. We're from NY and have looked on dozens of websites, and visited dozens of stores in NYC, but nothing compared to the products we saw on RoomService360's website. We decided to make the trip out to their showroom this past weekend. It was a 2.5 hour drive for us each way, and was well worth it. All of the pieces on display look even nicer in person than on the website. We were assisted by Megan who was absolutely OUTSTANDING! Her suggestions and guidance on colors and materials was amazing. She immediately understood our likes and dislikes. We ended up spending most of the day at the store, and during this time Megan helped us completely furnish our entire home. She showed us fabric, wood, and leather samples for every product we selected so we could get a sense of what each one would looks like. All of the items are so incredibly customizable that it can be almost overwhelming, but with Megan's assistance, the process was easy and actually fun. Thank you for all of your help! We can't wait to see our products in person once they arrive!
Dillon S
Apr 08, 2025
Excellent selection of fabulous furniture at the showroom, great customer Delivery crew was mindful, respectful, and quick ! Highly recommend.
Evelyn Sadovsky
Mar 17, 2025
Thank you to Megan who has gone above and beyond to help me pick the right pieces for my home. I’ve purchased several pieces and I couldn’t be happier! Great customer service and great delivery personnel!
Daniela Marcella
Mar 03, 2025