Reviews

Reviews

Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.

room service 360 was simply superb to work with in the furnishing of a house we recently built. They have a beautiful selection of modern furniture--we could have bought almost everything in the store. And their design service was truly exceptional. Steve (and Erin) caught onto our tastes immediately, didn't waste our time with styles that we wouldn't like, there was no heavy sell, their design skills were wonderful, and all around they were really just perfect to deal with throughout the process. We are only recent arrivals in Philly and thought we would never find modern furniture in this very traditional town, but that all changed when we found room service 360. And beyond sales and design, their delivery and set up team was exceptional. We bought a lot of furniture and all 4 of the men doing the delivery and installation were patient and professional throughout the process. We have built and furnished a couple of houses in the last 15 years and we have not found any place or any people to deal with as good as or professional as room service 360 and Steve.
Stuart Berkson
Apr 04, 2019
Room Service 360 provided an excellent experience for myself and my client. We purchased a modular bookcase. Their highly trained sales staff worked with me to to ensure that we had the best configuration for the project. The delivery and installation was flawlessly executed. A great resource for contemporary furniture in Philadelphia!
Mia Miller
Mar 29, 2019
This store and service is absolutely outstanding!! Never really care to leave a review, but I was so impressed with their customer service, designs, time of delivery and how they went above and beyond to make sure everything was in on time and if I was satisfied. I HIGHLY recommend Room Service 360!!! They're exceptional!
Svetlana Danovich
Mar 21, 2019
Room Service 360 and Steve were great to work with. Everything was straightforward and well done!
Nce Sol
Mar 01, 2019
I'm extremely happy with the living room furniture I from from eroomservice. I worked with Steve and he was very helpful. It is one of the best showrooms for modern furniture
S D
Feb 28, 2019
We bought recently some furniture and mattress from 360 Room. First, we visited the store and received excellent service. We were shown many selections of the furniture with great level of details as far as all the features and options. Being from outside of the Philadelphia area, we continued our conversation with Steve over the phone, and were able to narrow down what we were looking for. Steve provided excellent recommendations on the style and the colors of our sectional peace. We greatly appreciated friendly tone of all the discussions with no pressure. The delivery was very timely (considering more the 2 hours drive). I got the call form the driver informing me when they are coming, and they showed up promptly. The guys helped me to remove my old furniture and put together new ones. Specially, I want to thank Steve on recommending the type of mattress for us, which was spot on. We are really happy with our new mattress. Overall, great experience ! I know where we will be buying new furniture from now on.
Mikhail Krivitskiy
Feb 28, 2019
Room Service 360 exceeded my expectations. As a professional I appreciate their ability to provide personalized service as it makes my job easier. The product they sell is world class. It can satisfy my most demanding clients. Steve was great to deal with. The in-house delivery and set up crew was friendly, clean and professional. I recommend Room Service 360 all the time to friends and clients.
karl wasner
Feb 28, 2019
We just built a custom contemporary home, and we where searching the net for contemporary living room furniture. Room Service 360 had a very nice website, we where interested in one of the Italian lines. I had questions, so I call the next day and Steve the owner answered the phone. He was very help full, answered all my questions. We placed our order, and love our purchase. The design and quality is over the top. I should also mention the white glove delivery service , very professional. We are very happy and will soon order more items for other spaces for our new home. Thank you Steve Tom&Emily Scottsdale, AZ
Emilia Indomenico
Feb 28, 2019
Very professional people! furniture is a good quality, reasonably priced! Everything was delivered on time, Garbage was removed and taken away
Fima Malakhov
Feb 28, 2019
Take it from this picky and indecisive shopper, room service 360 is second to none when it comes to high end furniture. I have been to every store in the tristate area looking to furnish my bedroom and living room and I wish I started here first! It is important to me to be able to see what I am buying in person and while other stores display just a few pieces, the showroom at room service is the largest I’ve seen. Both Erin and Steve were amazing to work with and helped pick out the perfect pieces for my space with customized features that changed my definition of comfort. Highly recommend!!
Inna M
Feb 22, 2019
The showroom is impeccable featuring unique and stylish pieces that you won’t find anywhere else! We absolutely love the furniture that we purchased from here, not to mention the super quick delivery and set up! Most importantly, their attention to detail and customer service are second to none. There is no comparison between the “big” furniture stores, where you are often treated like a number, and here, where you truly get taken care of, in the truest meaning of the term. Cannot recommend highly enough!
Biana Pobirsky
Feb 19, 2019
Our bed, mattress and carpet arrived Friday. Looks great and extremely comfortable. Great service from browsing through design assistance, rethinking and more questions, to purchase and delivery. Nice also to still have brick and mortar store in addition to on line option to visit and see in person beautiful options and design ideas. Everyone was courteous , knowledgeable and helpful witch made a huge impact in our purchase and delivery experience. We can’t wait for our additional purchases to arrive.
Deborah Fleischer
Feb 10, 2019
Having visited many furniture stores in Northern NJ, I can say that furniture is very difficult to purchase. Most stores are not large enough to display a reasonable variety of options for contemporary furniture. Driving to room service 360 in Philly resolved my problem.The store is large and attractive and the displays continually change. Art spent many hours helping me find the furniture I wanted. Steve and Erin assisted me as well. Prices are very competitive and my purchases were delivered on time. Delivery and installation for multiple purchases was very smooth with special kudos to Alex who was excellent. Unlike many retailers, room service 360 really cares about your satisfaction. Highly recommended.
Mark K
Feb 10, 2019
Super happy with this place and the dining table and chairs we got here! We received a lot of helpful advice during our visit to the store. And the delivery/install was flawless! Would definitely buy there again! Also, the store is gorgeous and definitely worth visiting. I got plenty of design inspirations just by walking around the showroom for other rooms and future projects!
Dave Gitman
Jan 31, 2019
Love this place. Their furniture is so beautiful! Their customer service is amazing. Erin is super friendly and informative. We purchased modern furniture here for our MedSpa and for the house. We ordered a bedroom set, kitchen/dinning room table and chairs. Some living room prices. Their showroom has a large selection to choose from and you can custom order if you want to create your own look with different fabric, leather or color selections. Highly recommended them for tasteful modern furniture.
Healthy Solutions Weight Loss & Aesthetic Medicine
Jan 30, 2019
Was referred to this place by a good friend of mine when I was looking to furnish my new home.. this is a pretty cool place with so much unique inventory from all over the world I was taken back by the amount of choices and different variations of furniture that I was not aware even existed .... Me and my wife were able to pick out exactly what fit right for our new home FYI, this is not a cheap place the stock is a little bit on the higher end but it's well worth it and you get what you pay for.
Tony Sirota
Jan 29, 2019
My wife and I live in Washington, DC and have worked with Erin at room service 360 for several years to refurnish almost every room in our house. I cannot say enough positive things about our experience. First, they carry a huge selection of the highest quality European brands that align with our design aesthetic. Furthermore, Erin is an absolutely incredible designer that immediately understood our style and objectives - and was able to turn them into an incredible vision that we could have never arrived at on our own. She used 3D rendering technology that allowed us to play around with different design ideas and pieces, see what they looked like in our actual rooms, and make the best decisions possible - and the end result looked exactly like the 3D rendering, which was pretty impressive. She was so patient and kind no matter how many iterations we went through on each room and worked tirelessly to find the absolute best solution. Beyond her incredible design talents, the rest of our experience was flawless - from invoicing, to delivery, to questions, to post-purchase support. You can have complete confidence in every aspect of your experience and I could not provide a stronger endorsement. Thank you Erin for making our house a home.
Eric Hamann
Jan 29, 2019
Professional and outstanding service. Very easy to deal with, great sales people and customer support. Did I mention the lowest prices? Very realiable product. Highly recommend, will definitely go back for more furniture.
Michael Volynsky
Jan 29, 2019
Great place to shop for good quality furniture with great prices considering the cost of fine furniture
awe
Jan 19, 2019
Amazing selection, customer oriented service. One of a kind place, definitely deserves a visit!
Polin Krass
Jan 16, 2019
Great experience at Room Service 360 with Steve and Erin. We would recommend them to anyone, anywhere! We are close to NYC in Northern NJ, building a home at Jersey Shore. We found them researching furniture and traveled over an hour to shop there multiple times. Worth the trip 100 % in terms of furniture selection and quality, design expertise, price, delivery and customer service. Giant showroom, too. While Erin is the design expert, both she and Steve have great design eyes. They listen to your likes, dislikes and wishes; will look at pictures, room layouts, plans; etc and then you simply let them do their "stuff", showing you what they recommend. We are thrilled with everything we purchased from them and the service etc. Our dining room table was our "big" purchase and it was half the price quoted to us in the only other nearby dealer in Soho, NYC. We bought Cattelon Italia items: Skorpio Dining Table, Anna Dining Chairs and Isabel Counter Stools, and Kitano Coffee Table. Also purchased from their great and inexpensive selection of Surya and Jaipur rugs for 8 rooms (prices beat any found elsewhere).
Mary B
Jan 03, 2019
I love my beautiful Cattelan dining room table. It took me some time to decide whether to purchase without seeing it in person. Ultimately, Steve from Room Service 360 gave me the confidence to pull the trigger and get it. I wasn't disappointed. It arrived during the quoted time frame, was set up perfectly in my home, and it looks exactly as it was pictured. I am so happy with my purchase and the experience.
Alicia Goldsmith
Dec 24, 2018
What a great experience! From the time you walk in, you’re immediately greeted by warm and friendly people. The showroom is immaculate and filled with beautiful furniture. You’ll definitely find whatever it is your looking for. I dealt directly with the owner, and he was great. I showed him pictures of my living room, and he asked a lot of questions to get a feel for what it was that I wanted. He even talked me out of some pieces (and he was right). After we picked out a few pieces, we needed some time to think and make a decision. No pressure and no attitude! Just friendly understanding. He even went so far as to find other pieces that could be customized (size) to my space, and emailed them to me. Once the order was in, we did have to wait a few months, but you can’t rush quality. The couch finally arrived and it was perfect. Definitely worth the wait!! Even the delivery crew was beyond professional and courteous. In conclusion, Room Service 360 delivered on their promise of 5 Star service. Can’t wait to go back for more pieces.
Alex P.
Dec 07, 2018
Room Service 360 products, sales, delivery and service is by far the best we've every encountered over the past 40 years of buying furniture. I would give them 10 stars if I could, and recommend them to anyone looking for modern Italian furniture.
Ron Swartz
Dec 06, 2018