Reviews

Reviews

Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.

The delivery men were excellent! Friendly, efficient, skilled and helpful! Would highly recommend!
A Haydinger
Dec 06, 2021
Great place to shop modern quality furniture. Erin went above and beyond to help us with our dining room!!
Bhanu Voocha
Nov 30, 2021
Great professional and honest service, and phenomenal selection of modern European furniture Highly recomend
oleg shulman
Nov 24, 2021
Loved working with Joseph. He was very helpful, communicated well, and was very responsive. I ordered a lamp and dining room chairs that came from Italy. We love everything we ordered! Also, delivery was spot on and I was able to track it from when it arrived in the US until it was coming up my driveway! Thank you!
Sheryl Kunickis
Sep 24, 2021
My experience with Room Service 360 was amazing all around. Great options to choose, fair pricing and the best delivery and install crew ever.
Stewart Davis
Aug 21, 2021
Room Service 360 has world class Italian products that are unique and design forward. Steve Shapiro has been a world class advisor regarding the uniqueness of their various products. We have purchased Italian furniture previously from around the world. There is NO BETTER than room service 360 from start to delivery.
Wayne Nielsen
Aug 12, 2021
Incredible customer service. A chair was delivered damaged but was not noticed until after the deadline to return. prompt response to my problem. New chair has arrived.
david holmes
Aug 11, 2021
Roomservice360 isn't cheap, but the items they sell are exquisite. I buy just one thing for each room, and the room is instantly classed up by its presence. The customer service is great and the delivery reliable. I just wish I could furnish the whole house with these pieces!
Shadi Bartsch
Aug 10, 2021
Erin was amazing! She helped us choose a dining table, matching chairs, and carpet, and the results are absolutely stunning. Highly recommend!
Rushdy Ahmad
Jul 17, 2021
This place was truly spectacular
charles wattley
Jul 16, 2021
Room Service 360 is a one stop shopping experience! I had a pleasure working with Erin, who gave me multiple design ideas based on not just looks but the functionality of items. She truly cares for the end result and goes above and beyond to achieve that goal. The quality of products is really worth the wait! Don’t be scared by how long you need to wait for your furniture! Quality over speed! They work with great manufacturers that produce masterpieces! Don’t waste your time on shopping around, Room Service 360 is the only place you need to go to turn your house into Home!
olga sherman
Jul 15, 2021
Wow!!! Cannot say enough about our incredible experience from purchase to delivery and installation. This company is exceptional in all aspects. Very professional, friendly staff offering design services that were very helpful in making sure furniture would work in each respective room. Delivery and installation could not have gone better. We are so very happy with everything we ordered and would highly recommend.
Judi Rodriguez
Jun 08, 2021
I was extremely disappointed when our Contemporary Furniture store in Buffalo, NY closed. When this happened it left our area with NO high quality contemporary store to shop at. In the last few days I have been able to uncover a store which will more than take the place of our previous store. That store is Room Service 360. I was able to order a piece of furniture which I desired and saw in a catalog from Cattalan, Italia. This store an especially Erin, where very accomodating on fulfilling my request and have been an extreme pleasure to work with. I would highly recommend working with Room Service 360 and certainly plan on doing so as my needs arise in the future. Someday I would also like to visit their store personally. Thank you so much for being there and for such excellent service.
Mark Preskop
May 28, 2021
Great store, great quality and varied products. Excellent delivery service with knowledgeable and professional people. Recommend this store and their furniture.
marianne zinn
May 21, 2021
Steve at RS360 handled our Corridor Media Cabinet order like a pro! The product itself is well made, has clear directions with all parts identified and a straightforward assembly. It does require 2 people for assembly as it can be a bit heavy and awkward for one person to handle. Steve was able to guide our delivery to coincide with our schedules and assured us of the shipping timetable and assembly, as well as assisting us with the purchase. Great job all around to this team!
Brian Austin
Mar 03, 2021
We can highly recommend Roomservice360.com! From ordering process to delivery everything was perfect! We had the most experienced and professional delivery team. They were so careful with all the pieces. We enjoyed every second - the furniture is perfect, the quality outstanding and the entire service more than superb. It has been a pure pleasure to work with the entire team. It is impressive how you care for your customers! I wish I had more room for more furniture. Also, the choices on your website are some of the best in the United States! Thank you again for everything!
Negar Hajikhani
Feb 14, 2021
Exquisite! After searching 3 months, both in stores and online for countless hours, for a dining table to furnish an open concept living room/ kitchen, I came across Room Service 360. Their variety of available options per item and the ability to customize their products are unparalleled!! It is safe to say that if you have an idea of something you want, chances are high that this is your place! The service is A+++. White glove delivery was also impressive, with the gentlemen removing shoes and placing blankets down. They got to work and made certain that the expansion mechanism of the table worked perfectly and if not took care to notate and provide necessary changes. This table provided my requirement of having form meet function! It is artistic in its design and having the expansion aspect with how easily and perfectly the added piece moves into place is absolutely wonderful!! Waiting for it’s arrival, as well as cost/value point was well worth it!! Art in customer service was a pleasure to do business with! I will no doubt be a repeat customer. Just browsing through their inventory is like a virtual tour through modern art! Thank you!
Jacqueline Robinson
Feb 09, 2021
I bought Premier Keramik Drive table three weeks ago and it was delivered to me within 3 days. The table is a very elegant and quality table. I am glad with my purchase and can honestly say it is a sturdy, statement worthy piece of furniture. The color (Matte Golden Calacatta Ceramic) and style of the dining table is fabulous with the base tucked under just right so there is no interference with pushing your chairs completely in. I love the double-sided extensions feature to expand the size when needed. The operation, sliding in and out of the leaves, is very easy. Room Service 360 has not only quality products, but also great customer service. I made a couple of trips to the showroom before I decided which table to buy, and every time I visited the store, I received very friendly customer service. Art Telesh, director of operations, helped me pick the right table for my room size and liking. Art is a very professional, patient and knowledgeable who has a good understanding of the available products and takes time to understand his customer's needs. He worked with me, as well as advised me, in leading to choosing the perfect table for me. He also helped me in purchasing Blitz Dining chairs that are comfortable and complement the table exquisitely.
Tiruye Kassa
Feb 06, 2021
I ordered a chair which had to be shipped from a distant warehouse. I was given an estimated delivery date of about 4 days but the next day I was notified that it could be delivered to my home in just three days which was great. The deliverymen arrived on time and assembled the chair quickly. The chair is a Lafer Gaga recliner. It's a beauty and very well made.
Mark K
Jan 31, 2021
Exceptional selection and customer service. They have a great selection of global & Italian designer furniture. They handle all the details of delivery. Joey to work with.
Siva Tallavajhala
Jan 23, 2021
I knew exactly which chairs we wanted to complement our new dining table that we had bought locally. After an exhaustive search, not only did Room Service 360 have by FAR the best price, they had a much shorter lead time on the exact color we wanted too! The chairs were shipped out on-time within the stated delivery window. When 3 of the chairs were damaged by the shipper, Room Service 360 were very apologetic and quickly shipped out some replacements. Thank you Tiffany, Art and the rest of the staff who were always quick to respond online, via email and phone. You can't go wrong choosing Room Service 360 for your furnishing needs.
Brandon Fish
Jan 23, 2021
I came to Room Service to buy a dining room table and I ended up furnishing my entire house! They have the most incredibly beautiful, high-end Italian collection, competitive pricing, and impeccable service. Working with Erin was a true pleasure and treat. We felt we had a partner and personal interior designer. She spent hours with us designing the rooms, down to the stitching! She went above and beyond, even helped us pick the wall colors! The furniture was delivered without a hitch and everything is just gorgeous!
Rada Meytin
Jan 12, 2021
I ordered a dining table with the sideboard and chairs with "room service 360" and my experience so far has been excellent. I initially contacted Art in the sales department to ask for some information about the products and he gave us valuable information to help us decide what would work better for us. Art gave us some great suggestions on the chairs and sideboard which made our decision much easier. He even sent us a picture of the color samples for the dining table, dining base and chairs to show us how they would look together. I called back a couple of days later to place the order with Art and the process was very easy and simple. Our order is now in process. Although I was a little skeptical on buying furniture online, my experience in dealing with this company has been great and the service that Art provided to us has been exceptional. Finally, I would like to mention that after doing some lengthy research online for dining sets, we found that this company has a great selection of products, more than many other online furniture companies. I would definitely buy from this company again and strongly recommend it.
Franco Gretter
Dec 23, 2020
I ordered a desk from Room Service 360 that unfortunately had a wrong part (packaged incorrectly by the manufacturer). When I alerted Room Service 360 they were very quick to resolve the issue and have sent me the replacement part needed. This was a pain-free experience, which I very much appreciate.
Bill Guerra
Dec 10, 2020