Reviews

Reviews

Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.

I had such a wonderful experience with RoomService360 from beginning to end! I am a high-end residential interior designer and their products are all top quality. They sent me samples of the finishes so I could select all my furnishings to match all the other elements in the rooms. If they didn’t have samples and I needed to match colors, they matched them perfectly for me. They kept me informed at all times of delivery dates. My products all arrived on time and were delivered together. The delivery and installation team was absolutely fabulous!!! They were on time, were well prepared, courteous, discreet, ultra careful both with the property and the furniture and suuuuuper clean! They left everything spotless. What an amazing experience! Would absolutely recommend!!!.
Martha Duque
Aug 30, 2023
Room Service 360 fully furnished my entire law office in a timely manner and at a fair price. Everything is of high quality and looks fantastic. Compliments about the furniture are a plenty every time someone new comes to the office. Also, the installers are some of the most professional I have ever worked with. They were meticulous, quick, clean and quiet. I cannot recommend Room Service 360 enough. They were a delight to work. They absolutely restored my faith that great customer service still exists out there.
Joe
Aug 23, 2023
We are completely in love with our new couch! It is the perfect size, color and is very well made. If you want an amazing selection, quality furniture and superb white glove delivery service, room service 360 is the place to go. Starting from their skilled and knowledgeable sales team to the best delivery drivers we have ever (and we mean ever) encountered. Delivery was timely as promised and the guys really took their time putting the couch together and patiently moving it every way we asked until we were completely satisfied.
Mykell Is
Aug 23, 2023
I have been a customer of room service 360 for several years and purchased multiple sets of furniture from this store. Their attention to detail and customer service is outstanding. Staff members take their time to work with a customer on the design and layout true to the size of your rooms. When the custom ordered armchair turned out to be not so well manufactured, they took it back for store credit with no questions asked and worked with us to find exactly what we want. I highly recommend room service 360 and will buy from them again.
Yulia Litvak
Aug 16, 2023
The furniture is very upscale and the leather sofas are beautiful and of exceptional quality. They kept in touch during the manufacturing process and kept updating me on when it arrived and when it would be delivered. The delivery process and set up was smooth. I would be happy to recommend room service 360 to other shoppers.
Ann Rubin
Aug 09, 2023
Room Service 360 is a top-notch retailer. The staff is super helpful and the merchandise is well-made and modern. I will continue to frequent this store for all of my interior design needs!
Sheara Young
Aug 07, 2023
Room 360 Was great to deal with. They delivered on time, as promised. Their delivery crew was great.
Bruce March
Aug 06, 2023
I received my bedroom furniture today. I'm very pleased with the service, attention to detail, courtesy of the staff. Everything from the order through delivery and assembly went very smoothly. Adding a comment about my new living room furniture. Again, amazing product, amazing service. Furniture arrive exactly when expected.
Julia Rotenberg
Aug 05, 2023
RS 360 has the most beautiful furniture in this area. Their service is exceptional and the designers are so very talented .
Stacy Valenti
Aug 01, 2023
I am extremely happy with the entire transaction. I received great service, and the price of the chairs was very competitive, won’t hesitate to try them again.
Jac Reijmer
Jul 30, 2023
The crew that delivered the dining room table were very courteous and accommodating. They worked professionally to put the pieces together and waited until I inspected the table before leaving. I would definitely order furniture from Room Service 360 again .
Angela Huc
Jul 20, 2023
We got 2 different pieces and love both. Both are very well made and look beautiful. Customer service was also fantastic + great selection!
Sylvia Naples
Jun 19, 2023
Great service and good prices. Very happy with the dining table and chairs I got from them!
Martim Maia
Jun 16, 2023
Real white glove customer service. There was a small manufacturing defect with one of the pieces of furniture we purchased. RoomService360 was totally responsive and took complete ownership to get the problem fixed with the manufacturer in Italy. I would really trust them for any purchase going forward. They stand behind their sales. Also, whenever they have delivered furniture it is first-rate professional. They take the time to set up the pieces and make detailed leveling adjustments. I am very happy to have made my purchases with RoomService360.
William Kuesel
May 24, 2023
Premium products , service , delivery and set up . We will continue to buy in the future .
AVY LAHAV
May 18, 2023

Absolutely love my furniture. Great quality and love the color selections. Excellent delivery team and service.

Saba
May 11, 2023

We had a great experience at Room 360. A huge beautiful store and helpful professionals to make the experience pleasant and easy. I can’t say enough. The best thing about my experience was that the salesperson did not hang all over us and just let us look around and decide what we wanted to look at - - - did check in to see if we needed help but was not bothersome. We ended up buying 3 bedroom sets with night stands, dining room table and chairs, rugs and light fixtures. Thank you Erin for all your help and patience.

Asap Transportation
May 11, 2023

Very good experience !
Furniture was delivered in good condition and the assembly team was terrific!!

Christine Kibel
Apr 27, 2023

We couldn't be more happy with our decision to purchase from room service 360. Their communication was excellent, the delivery process and assembly was professional and stress-free and the quality of the pieces are the best we've ever purchased.

Audra Faiola
Apr 20, 2023

Bought a dining table and chairs from here and we couldn't be happier. Furniture looks great and the experience from the showroom visit to delivery was flawless. Thx Megan and RS360!

Max Feldman
Jan 31, 2023

First, a huge thank you for the remarkable experience with my big recent order. Buying furniture on line can be scary. Not with Room Service 360. Their website is the best marketplace to buy. Neatly organized with endless options for every item size, color, material. I ordered four big pieces from different designers. All customized. I am very pleased with what I got. Exactly what I wanted and imagined. Even better! The services were excellent. Help is available immediately on line, phone or message. White glove delivery was superb. It’s my pleasure to write this review and say a big thank you for all your hard work.

Stephanie Mitchell
Jan 31, 2023
When we walked into the showroom we were just looking. A few hours later we had purchased many pieces there. Why? The beautiful furniture and mostly Erin taking us around and demonstrating her expertise and making amazing recommendations on what would look great and fit in our home. She is knowledgable, patient and very talented. I can't recommend Erin or the store enough.
Roni Lachow
Jan 16, 2023
We have furnished our entire house with them. It has been seamless and a pleasure. Would highly recommend them for a high-end furniture. The quality is unmatchable. The service is also fantastic.
Lewis Rose
Dec 24, 2022
Great job . On time delivery . Great install . Looking forward to next delivery and install today
Stan Safady
Dec 09, 2022