Reviews
Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.
Montana Tatyana
This furniture store is the best. The choices are astonishing, the team is helpful and professional. I ordered a glass table and glass shelves. Everything arrived on time and in perfect condition. All my questions were answered quickly, I received a lot of help, and I will return to buy more beautiful pieces.
Richard DePalantino
One of the best shopping experiences of my life. Joseph was fantastic and took great care of us in our purchase of a new Magniflex mattress. They’ve made us customers for life!
Truth Savant
I had an unusual situation. I purchased a dining room table but delivery was delayed by my contractor . I literally had to reschedule 4 + times and RS360 worked with me. Finally I allowed them to deliver it but there still wasn't room to assemble it. I asked them to come out to assemble it, they agreed and this was roughly 5 months after I purchased it. They were timely, polite and answered all my questions patiently. It was an excellent experience in the middle of a very annoying kitchen remodel which 8 months later still isn't complete.
Excellent customer service.
Marina Hill
Very professional service. Great merchandise and prompt delivery.
Jeanette Cadena
Very satisfied with my purchase. The quality of the furniture is excellent and the service is first class.
Bhavisha Mehta
If I could give 6 stars I would! The team at room service 360 is amazing. I’ve had the pleasure of working with them on multiple projects over a period of decade and they are professional yet equally personable. From commercial to residential projects ranging in scope and scale they are able to accommodate my interior requirement with the right product selection, professional installation, and customer service in a timely manner and working with the customer’s budget. I use them as a modern high end furniture resource every opportunity I get as I know that they are knowledgeable, reliable, very responsive and of course a real pleasure to deal with. A truly superb retail store with the ability to understand and implement every project from beginning to end
Roric Tobin
Unlike many competitors that use third party delivery teams - where the delivery experience can differ greatly - they use their own delivery team. They were extremely professional and make our job easier. Product was good quality as well.
Diana Smith
Great experience with room service 360. Designers are top notch. Thrilled with all my purchases.
Lynne Gassel
A stellar company, product and staff! Room Service 360’s staff is detail-oriented and on top of your order from start to finish. The company is accomadating and responsive (especially Joseph in customer service) and the White Glove service was spectacular ( with Alex in charge). The Italian furniture was exactly as pictured and is just stunning! Thank you!
Eugene K
European style furniture. Great quality. Great staff!
Timur Kakhramanov
Amazing service, Art designed my daughter's room and we loved it. Without his help it wouldn't be the same experience! Top quality furniture and Amazing delivery service! Thank you 360 for top product!!!
Donna Tabatabai
We were so excited when we walked int Room Service 360 for the first time several years ago. It has been nothing but a great shopping experience! Every visit has been inspirational. We had the pleasure to work with Erin, a true professional, who gave us design ideas and helped us make the decision process so easy and smooth. We have decorated 2 homes with beautiful furniture and rugs and not one regret with any of our choices. The quality is excellent. Not only was Erin and Steve wonderful to work with from the minute we entered into the showroom, the staff was great and the delivery men delivered our items with white gloves. Room service 360 goes above and beyond and deserves more than a 5 star review!
Katherine Spicer
I am an interior designer and recently ordered a coffee table for the clients. Sadly, when it arrived the top had a long crack, so we had to order a replacement. Steve was very helpful in doing so and during the whole time of 4 months of waiting for a new coffee table. I am so happy to report that the replacement table finally arrived and it is beautiful! Will definitely order from Room Service 360 again!
michael novak
The best in the business. If you need Quality this is the place. No one in the area have furnitures like here not even close. Thank you guys good quality service for good quality stuff.
Stuart Lipman
This is only a review for their customer service staff PRIOR to my purchase. I can't provide feedback for the item as I am currently awaiting my order to arrive which may be over 4 months into the future. But I am so totally impressed with the team at this point it deserves mention. Heather provided great details regarding the item I was interested in; then mailed the sample material to me via USPS promptly as she said she would. It's sad that giving praise these days are for things that are simply being authentic and responsible, but such responsible actions are often lacking in today's transactions. Heather was super and a real complement and asset to Room Service 360's customer service team!
A Haydinger
The delivery men were excellent! Friendly, efficient, skilled and helpful! Would highly recommend!
Bhanu Voocha
Great place to shop modern quality furniture. Erin went above and beyond to help us with our dining room!!
oleg shulman
Great professional and honest service, and phenomenal selection of modern European furniture
Highly recomend
Sheryl Kunickis
Loved working with Joseph. He was very helpful, communicated well, and was very responsive. I ordered a lamp and dining room chairs that came from Italy. We love everything we ordered! Also, delivery was spot on and I was able to track it from when it arrived in the US until it was coming up my driveway! Thank you!
Stewart Davis
My experience with Room Service 360 was amazing all around. Great options to choose, fair pricing and the best delivery and install crew ever.
Wayne Nielsen
Room Service 360 has world class Italian products that are unique and design forward. Steve Shapiro has been a world class advisor regarding the uniqueness of their various products. We have purchased Italian furniture previously from around the world. There is NO BETTER than room service 360 from start to delivery.
david holmes
Incredible customer service. A chair was delivered damaged but was not noticed until after the deadline to return.
prompt response to my problem. New chair has arrived.
Shadi Bartsch
Roomservice360 isn't cheap, but the items they sell are exquisite. I buy just one thing for each room, and the room is instantly classed up by its presence. The customer service is great and the delivery reliable. I just wish I could furnish the whole house with these pieces!
Rushdy Ahmad
Erin was amazing! She helped us choose a dining table, matching chairs, and carpet, and the results are absolutely stunning. Highly recommend!